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This page provides Q&A for frequent questions asked by Crystal Ridge
residents.
Please read the FAQ below to
find an answer or solution to your problem. If you have a
specific question about your situation, please contact the Board at
support@navigatecm.com.
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Q: What
are the procedures to get a locking mailbox?
A:
Locking
Mailboxes
 MAIL
& IDENTITY THEFT
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Mail and identity
theft is a frequent item in the news these days. Some
Crystal
Ridge
residents have been victimized. Mail left in unsecured mail boxes
potentially allows thieves to steal your credit cards, pin numbers,
ID cards, checks, and cash. It is a crime, intrusive on your
personal lives, and can be a major headache to clear up. There are
some steps you can do to help protect yourself:
·
Install
locking mailboxes (procedures below)
·
Never
leave mail in your mailbox overnight
·
Remove
mail as soon as it is delivered
·
Drop
outgoing mail off at the post office
·
Notify the
post office to hold your mail when absent
·
Stay alert
·
Report
suspicious activity to the police
If
you and your neighbors decide to convert to secure mailboxes, as
others have done already, the procedures for approval are shown
below. If you have any questions, send us an email
or write us a letter
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Click for larger image
Mailbox Procedures Summary
Mailbox Signup form |
Secure
Mailboxes - Special Update
Review of Procedures
The
Board is prepared to act quickly to review requests per the
following steps if they are identical to this first setup. If you
propose to do something different, then the Board will have to
review the proposal accordingly.
Postal
Service
1.
To convert, there must be 100% participation by each
homeowner (not rental tenant) at that particular mailbox standard.
Contact the tenants or the Board for the address of the absentee
homeowner. You must have approval from the post office
before you convert.
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Crystal
Ridge
HOA procedures for
installing secure mailboxes
1.
If you have 100% participation, contact the post office to obtain a
package of information on the procedures to follow for the
conversion. In the package, you will need to read and complete the
petition and forms enclosed in the package.
2.
Before you commit to an installation or expend any funds,
check with the Post Office for approved models. Be sure the
model is approved by the Puyallup Post Office for installation in
our neighborhood and that the residents involved can cover the cost
of the new models.
Modification
Request - After you have approval from the Post
Office, then submit a
modification request form or letter to the Board requesting the
conversion and provide all information available such as 100%
agreement, location, style of boxes, quantity, necessary
modifications to a standard, etc. Please include model
numbers, color, size, and a picture of the new boxes.
You
can obtain a modification application online,
modification application form.
Each application should designate a person(s) who will be the
coordinator for each mailbox standard. Please include the name,
address, and phone number of the designated person(s). The Board
would like to use the existing standards as much as possible and
would like to avoid secure mailboxes on pedestals.
3.
Board Review - The Board will review each application to ensure that the covenants
are being followed, that unauthorized modifications to the mailbox
standards will not occur, and to maintain the decorum of the
neighborhood.
4.
If the Board approves your application, then the designated person(s)
can follow through to set up the installation with the post office
and the installer.
5.
The designated person(s) for each standard will be responsible to
ensure that the conversion is accomplished per approved plans and to
coordinate with the post office and the installer.
6.
The post office and the installer will probably require all payments
up front before the secure mailboxes are installed.
7.
Each homeowner is responsible for their own expenses for the
installation. The Crystal Ridge HOA will not pay for any
installations. The designated person(s) in charge at each standard
is responsible for collecting funds and making applicable payments
to the installer and/or post office, as necessary.
8.
Each homeowner must accept the disruption in service, if any, and
alternate mail deliveries, if any, as negotiated with the post
office and the installer.
Final
Comments
1.
These secure mailboxes will help deter mail theft but are not an
absolute guarantee against any mail theft. They act as a
deterrent only by making it "harder" for thieves to access
your mailbox. All residents converting to secure mailboxes should
remember this and continue to use prudent measures to help avoid
theft of your personal and business mail.
2.
Good luck! If you have any questions, please contact the Board.
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